5 years 10 months ago - 5 years 10 months ago#12051by heizi.lv
Hi Sir,
Sorry for the trouble. Could you show me module firmware version? You can follow below steps to check it:
MODULE ---> Toolkit, Function: Send AT Command, Action: AT+CGMR
If all 4 ports on one module shows INIT, pls check module firmware version from hardware. There is a tag on module which starts with "M35A" or "M35F" or "SIIM840". Pls record it and show it for me.
BTW, pls prepare a Win7 32bits or XP system in advance. The pc needs to be the same LAN network with your gsm gateway without VPN.
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All for slots failed with message "TIMEOUT Failed". The chip on the board marked with:
M35A-02-NCH-STD
M35AR02A02
S2-W0899-MN019
Something else maybe ?
Pls note:
1. All the steps of manual only can execute on Win7 32bits or XP system. For other OS, the flash tools can't work.
2. The PC needs to be the same LAN network with GSM gateway without VPN.
5 years 10 months ago - 5 years 10 months ago#12055by mh001
If successfully flashed module with given firmware but things not much changed. I can see the same error: "TIMEOUT failed".
For reliability i even flash it twice!. The stages of process:
mail.aspect-dubna.ru/owncloud/public.php...f7f882b6f1ad4759387b
What the next steps ?
OK. The last questions.
We bought the gateway about 3 years ago, so the warranty period is expired. What we can do in this situation ?
It work pretty well for some time. At some point it were taken off the shelf because there was no need. And after 1 year of inactivity back in business again but without success. What could it be ? Backplane or GWM400G card ?